Become a member

Want to use Smart Bikes by Infralobo regularly? Choose your membership type and enroll here. You can activate the membership card on the website or begin using the system with the Smart Bikes by Infralobo Mobile App.The initial registration necessary for the use of the Shared Bicycles, named Smart Bikes by Infralobo, is carried out with the system managing entity (INFRALOBO) through the form available on the website or at the service desk at INFRALOBO offices. It is mandatory to present the Citizen Card/ Identity Card/ Passport, to certify the ownership of the contract established with INFRALOBO, for natural persons, or a copy of the company's commercial certificate, in the case of legal persons.

Walk to a station, and choose your bike.

Ride through Vale do Lobo and explore its surroundings, then return the bike to any docking station when you are finished.
The first 60 minutes of every ride is free even after the experimental period.

Unlocking your Smart Bike

Tap your card on the screen located between the handlebars, or gain access directly on the Mobile App.

Follow the on-screen instructions and the bike will unlock. You are now free to enjoy your ride!

Stations can be found on the Infralobo Maps or on the Mobile App.

Keep an eye on the rental time.

The first 60 minutes of each ride is included in all menbership’s. 

Keep an eye on the clock or the timer on the bike to return the bike accordingly.

Want to run an errand? You can use the secondary lock for a quick stop.

When you’re ready, to park your bike, place the lock in its slot and wait for the locking signal to turn on.
The bike will still be rented under your name and the timer continues to run until you return it to a docking station.
To unlock, tap your membership card on the identified section of the bike screen or use your Mobile App.
Then you can continue your ride.

Choose any station and park the Bike

When you see the “docked bike” indication appear on the bike screen or hear the return sound, you have properly returned your bike.

When you’re ready for your next ride, go to any station and do it again.

What if all the docks at the station are full?

When docking stations are full, you have two options to return your bike:

- Our technology recognizes when stations are full, and you can call us on +351 289 352 430 to request free additional time and move to another station.

- You can also contact us at +351 289 352 430 to create a virtual space at your current location and dock your bike using the secondary lock.
To do this, simply activate the bike’s secondary lock by placing the lock in its slot.
The bike screen and sound will indicate that the bike has been locked. When the secondary lock is used in a virtual zone near the station, the bike is considered returned and your rental will end.