Choose any station and park the Bike
When you see the “docked bike” indication appear on the bike screen or hear the return sound, you have properly returned your bike.
When you’re ready for your next ride, go to any station and do it again.
What if all the docks at the station are full?
When docking stations are full, you have two options to return your bike:
- Our technology recognizes when stations are full, and you can call us on +351 289 352 430 to request free additional time and move to another station.
- You can also contact us at +351 289 352 430 to create a virtual space at your current location and dock your bike using the secondary lock.
To do this, simply activate the bike’s secondary lock by placing the lock in its slot.
The bike screen and sound will indicate that the bike has been locked. When the secondary lock is used in a virtual zone near the station, the bike is considered returned and your rental will end.