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How it works

Enjoy your ride! Smart Bikes by Infralobo sets you free to explore Vale do Lobo and its surroundings on two wheels.

Smart Bikes by Infralobo is designed to provide all users with a seamless cycling experience.

1

REGISTER

Become a member and use the Smart Bikes by Infralobo regularly.
Choose your membership type and enroll.

Become a member

 

Want to use Smart Bikes by Infralobo regularly? Choose your membership type and enroll here. You can activate the membership card on the website or begin using the system with the Smart Bikes by Infralobo Mobile App.The initial registration necessary for the use of the Shared Bicycles, named Smart Bikes by Infralobo, is carried out with the system managing entity (INFRALOBO) through the form available on the website or at the service desk at INFRALOBO offices. It is mandatory to present the Citizen Card/ Identity Card/ Passport, to certify the ownership of the contract established with INFRALOBO, for natural persons, or a copy of the company's commercial certificate, in the case of legal persons.

2

GET A SMART BIKE

Walk to a station, choose your Smart Bike, and unlock it with your membership card or the Mobile App.

Walk to a station, and choose your bike.

 

Ride through Vale do Lobo and explore its surroundings, then return the bike to any docking station when you are finished.
The first 60 minutes of every ride is free even after the experimental period.

 

Unlocking your Smart Bike

 

Tap your card on the screen located between the handlebars, or gain access directly on the Mobile App.

Follow the on-screen instructions and the bike will unlock. You are now free to enjoy your ride!

Stations can be found on the Infralobo Maps or on the Mobile App.

3

PEDAL AND RIDE

As you enjoy your ride, use the convenient bike screen to keep an eye on your time.
The secondary lock can be used on regular bike racks for any quick stops you need to make along the way.

Keep an eye on the rental time.

 

The first 60 minutes of each ride is included in all menbership’s. 

Keep an eye on the clock or the timer on the bike to return the bike accordingly.

 

Want to run an errand? You can use the secondary lock for a quick stop.

 

When you’re ready, to park your bike, place the lock in its slot and wait for the locking signal to turn on.
The bike will still be rented under your name and the timer continues to run until you return it to a docking station.
To unlock, tap your membership card on the identified section of the bike screen or use your Mobile App.
Then you can continue your ride.

4

RETURN THE BIKE

Choose any station and park the bike in the dock. When you see the “docked bike” indication appear on the bike screen or hear the return sound, you have properly returned your bike.

Choose any station and park the Bike

 

When you see the “docked bike” indication appear on the bike screen or hear the return sound, you have properly returned your bike.

When you’re ready for your next ride, go to any station and do it again.

 

 

What if all the docks at the station are full?

 

When docking stations are full, you have two options to return your bike:

 

- Our technology recognizes when stations are full, and you can call us on +351 289 352 430 to request free additional time and move to another station.

 

- You can also contact us at +351 289 352 430 to create a virtual space at your current location and dock your bike using the secondary lock.
To do this, simply activate the bike’s secondary lock by placing the lock in its slot.
The bike screen and sound will indicate that the bike has been locked. When the secondary lock is used in a virtual zone near the station, the bike is considered returned and your rental will end.

Pricing

A membership for everyone. 
Choose the option that best suits your needs.

Want to ride often?

 

Register on the website, choose one of the resident exclusive subscriptions and receive a membership card and user login. With a subscription you have the freedom to use Smart Bikes by Infralobo as many times as you wish every day for 60 minutes periods. 

 

Subscribe for a month

0.00

 

During the experimental period the system is free of charge, after which the respective costs for use will be approved.

First 60 minutes of each ride are included.*

Subscribe now

Subscribe for 6 months

0.00

 

During the experimental period the system is free of charge, after which the respective costs for use will be approved.

First 60 minutes of each ride are included.*

Subscribe now

Notes:

You can ride for 60 minutes periods as many times per day as you wish.

 

If you change your bike in a station the 60 minutes period will restart.

 

If you have a problem, please call customer service at 289 352 430.


Want to ride longer?

You can choose to ride for longer periods of time if needed. Simply lock your bike in a station and pick it up again for another 60 minutes period, and enjoy the experience.



Prices for riding longer

After 24 consecutive hours, if the bike has not been returned, it will be considered stolen and a fee of 2.500€ will be charged to your credit card, unless reported to INFRALOBO differently. If you have a problem, please call customer service at +351 289 352 430.

* Available on the Mobile App, or at the Carvoeiro station kiosk.

 

Are you visiting Lagoa and want to enjoy biking around?

You can choose to have riding access for a few hours or days without being a full-time subscriber.

You want to ride for how long?

Hourly Rental

Per Hour

6.00

Deluxe Visitor Pass

3 day pass

30.00

7 day pass

60.00

30 day pass

80.00

How to get it?

 

Go to the Carvoeiro station kiosk and pay with your credit card. The kiosk will provide you with a Bewegen membership card that you can use for the rental time you purchased.

 

or

 

Use the Mobile App to rent your bike. Get an Hourly Rental directly on the Mobile App. Follow the subscription steps and start using the system right away.

You can freely leave and take a Bewegen bike from any docking station during your rental time. You can also do intermediate stops outside of stations by using the secondary lock on the bike. At the end you must return the Bewegen bike to a docking station.

Notes:

Hourly Rental:

You can ride without interruptions for the full duration of your rental.

 

Deluxe Visitors Pass:

You can ride as many times per day as you wish.

The first 60 minutes of each ride are included in all Deluxe Visitor Pass memberships.

Switching to a new Bewegen bike will reset the 60 minute ride time.

Overtime Charges are incurred only if you go over 60 minutes at one time.

Bewegen Lagoa reserves a € 75.00 per bike pre-authorization hold for the duration of your temporary membership (Hourly Rental or Deluxe Visitor Pass) to ensure that the system is used adequately. The pre-authorization release differs depending on your bank. Check with your bank for more details.

Want to ride longer?

You can choose to ride for long periods of time if needed. This allows you to enjoy the city without the time limitation of a regular ride. Simply take the Bewegen bike and keep riding beyond the included time.



Prices for riding longer

After 24 consecutive hours, if the Bewegen bike is not returned to its station, it will be considered stolen and a fee of € 1500 will be charged to your credit card, unless reported to Bewegen Lagoa differently. If you have a problem, please call customer service at +351 965 515 286.

Return/Refund Policy: All sales are final. In the event of a discrepancy, customers are required to notify Bewegen Lagoa in writing. If a refund is deemed appropriate, 14 business days are required for processing.

About Us

Smart Bikes by Infralobo

The Smart Bikes by Infralobo system is a network of 30 Pedelec (electric bicycles) and 5 stations, conveniently placed to service the magnificent region of Algarve. Residents and visitors have access to our system every day, for the whole year.

 

Having access to a bike has never been easier, with simple membership offers available online, through our Mobile App, and directly at our offices.

Indicators & stats

Want to know the impact of the Smart Bikes by Infralobo in Infralobo intervetion area?

Check out how we’re doing. Everyone is invited to use our data to analyze and study the positive impacts Smart Bikes by Infralobo is having on the area.

Indicators
Routes for current year
7548
Distance traveled for current year (km)
21373.58
Total routes since the beginning
16556
Total distance traveled since the beginning (km)
33051.57
Top check-out stations
1st
Ténis
2nd
PRACA
3rd
Supermercado
Top return stations
1st
Ténis
2nd
PRACA
3rd
Supermercado
Bewegen